Macey SRH Ltd

Training Courses - Booking Terms and Conditions

These Terms and Conditions apply to all training courses provided by Macey SRH Ltd and refer to obligations of both Macey SRH Ltd (“we”) and the customer or delegate (“you”).

Cancellations

All course bookings are non-refundable and we reserve the right to cancel any training course. In the event that a cancellation becomes necessary, you will be notified as soon as possible and offered the opportunity to transfer to the same course on an alternative date within six months of the original course date. We shall not be responsible for any loss incurred by you as a result of a cancellation or rescheduling.

Substitutions

If you have booked a course but are unable to attend, you can nominate a substitute delegate to attend in your place, provided that the substitute meets the course entry requirements and that you inform us within a minimum of three working days of the course date by email to admin@maceysrh.co.uk. Substitutions will incur an administration fee of £30.

Transfers

If you have booked onto a course but are no longer able to attend on that date, you can contact us at admin@maceysrh.co.uk to request for your place to be transferred to the same course on an alternative date, provided that you inform us a minimum of seven working days prior to the commencement of the original course date you have booked and that the course date you wish to transfer to is within six months of the original course date. Transfers are subject to availability and will incur an administration fee of £30.

Course Content

We make every effort to ensure the information in our courses is accurate and correct at the time of delivery and we reserve the right to amend the course content at any time. You remain responsible for ensuring that you update your clinical knowledge in line with changes to FSRH standards and guidance which may differ in the future from those included in the course materials at the time of your attendance.

Course Certification

Following your attendance on the course you will be emailed a certificate of attendance. Attendance on the course does not confer any proof of competency to the delegate on course completion. Neither Macey SRH Ltd nor any of our course facilitators are responsible for any clinical decisions or actions taken, or any advice or treatment provided by any delegate based on information included in our training courses, educational materials or resources.

Intellectual property

All materials and presentations used on courses are subject to copyright and may not be reproduced without written permission. All intellectual property rights, including copyright, remain our sole property, excluding copyright belonging to third parties included within course packs or downloadable resources.

Financial Data

We do not store your credit card details. When you pay for a training course through our website all payments are processed through Stripe (www.stripe.com/gb). Booking through our website signifies your consent to us collecting and using personal information about you in accordance with our Privacy Policy. You can read the Privacy Policy here.

Events outside our Control

Should you be unable to attend the course, or should we be unable to host the course, because of threat of war, terrorism, a public health event, or any other circumstances outside our control, we will not automatically refund you, but we will use our reasonable endeavours to transfer your booking, subject to first covering our direct costs.